Thank you for choosing Sports Addiction for your sports memorabilia needs. As a premier supplier of unique and high-quality sports memorabilia, we strive to provide our customers with the best shopping experience possible. To ensure a smooth and hassle-free transaction, we have established the following return and exchange policy.
General Policy
Sports Addiction does not offer returns or exchanges on any items purchased through our website or in-store. All sales are final. This policy is in place due to the nature of the products we sell, which are often one-of-a-kind and highly sought-after by collectors. We take great care to ensure that our products are accurately described and represented on our website and in-store, but we cannot guarantee the condition of items once they leave our facility.
Shipping Damage
If your item was damaged during shipping, please contact us as soon as possible to report the damage. We will work with you to resolve the issue and ensure that you receive a replacement item in a timely manner. Please note that we require photographic evidence of the damage before we can process any claims.
In-Stock Items
For in-stock items, please allow 3-5 business days for processing and shipping. We will provide you with a tracking number once your order has been shipped so that you can monitor its progress.
Signed Items
For items that are sent in for public or private signings, please allow extra time for processing and shipping. We will keep you informed of the status of your order and provide you with a tracking number once your item has been shipped.
Limitations of Liability
Sports Addiction is not responsible for any damage or loss that occurs during shipping. We recommend that you purchase insurance for your order to protect against loss or damage during transit. Additionally, we are not responsible for any damage that occurs to items after they have been received by the customer.
Conclusion
We appreciate your business and hope that you enjoy your sports memorabilia purchase from Sports Addiction. If you have any questions or concerns regarding our return and exchange policy, please do not hesitate to contact us.